Labels:text | number | line | screenshot | font | plot | diagram | parallel OCR: THE DECREASING NUMBER OF CALLS TO TECH SUPPORT 8.000 7.283 7.000 16,776 6,368 6,000- 5,835 4,992 5,000 F.4:780 4,189 4,000 3,600 3,000 3.581 2.927 2.083 2,000. 2.117 Number of incidents 1:715 1,000 Q1 02 03 04 01 02 03 04 Q1 02 03 04 01 1993 1994 1995 1996 Calendar year No More Calls for Help. Since implementing the Tech Connect help desk solution, Storage Dimensions has seen a rapid decrease in the number of telephone calls for support, 25 percent of users are airendy using the Internet support provided by the sustent
